Warranty void without receipt.
Other than the aforementioned limited manufacturer’s warranty, there are no warranties, expressed or implied, which extend beyond the description of the face hereof, including any warranties of fitness, or a particular purpose and merchantability.
All products, after warranty period, may be repaired with a reasonable service charge, provided that the product is repairable.

Systems Specific Warranty
All systems built by Kling’s carry a one year limited parts and labor warranty.

Payment
Invoices are due and payable in accordance with the terms specified on the front of the invoices.
Any order carried pre-paid will be held and not shipped, until entire payment has been cleared through Kling’s bank.
$25 fee on all return checks.
Accounts past due are automatically placed on C.O.D. cash and all shipments are held until account is current. A charge of 1.5% per month (18% per annum) or the maximum legal interest rate, whichever is higher, shall be charged on all sums not paid when due. If legal action is necessary to collect any sums due hereunder, buyer agrees to pay all costs of collection, including court costs and seller’s attorney fees so incurred.
If tax exempt, buyer will provide Kling’s with an exemption certificate in form and substance satisfactory to the relevant taxing authorities.
Orders accepted by Kling’s are not subject to change or cancellation by Purchaser except with Kling’s verbal or written consent and upon payment of an appropriate charge to cover the cost or loss incurred by Kling’s. This charge, unless otherwise agreed in writing, shall not be less than fifteen percent (15%) of the price of the goods subject to change or cancellation.

Return Merchandise Authorization (RMA)
Kling’s reserves the right to inspect and test all returned products; no replacement or exchange of the returned products if found not to meet the functionality of manufacturer’s specifications.
Customers will be charged additional for testing and repackaging when returned \"Bad\" items are found to have no problems or defects.
Items found to be out-of-warranty or not belonging to Kling’s will not be replaced. Instead, they will be returned back to the customer freight-collect.
All RMA items must be in original resaleable condition, with all original packing, manuals, and software.
All RMA’s must be accompanied with a copy of original receipt with name, return address and phone number of customer.

Refunds
All refunds must be accompanied by the original receipt.
All refund items must be in original resaleable condition, with all original packing, manuals, and software.
All refunds will be credited at current market price and is subject to a 15% restocking fee.
All returns must be within 15 days, no credit or refund past 15 days.
No credit or refund on special order items, labor, freight, insurance, or customs.
Software sales are final. Kling’s will not accept any returns on software.
All refunds or credits will either be placed back on the Purchaser’s credit card, or in the form of company check. Up to 10 business days may be required for refund.

Discrepancy and Shipping Damage
For wrong items, missing items, shipping damage, or other discrepancy; customer should report to RMA department on the day in which the items were received. Any claims after one business day of receipt, will not be honored.

Customer’s Responsibility
Customer should inspect all packages for damages and discrepancies upon receipt.
For wrong items, missing items, and shipping damage; customer should report to RMA department on the day in which the items were received. Any claims after one business day of receipt, will not be honored.
Always inspect each item for physical damage, missing documentation, and driver disks. Customer should always provide a detailed & specific description of problems for defective items.
For any defective equipment, customer must call RMA Dept. for an RMA #, which must be present on package next to shipping label otherwise it will be refused.
Purchaser is presumed to have qualified and knowledgeable technical ability to diagnose and pin-point problem sources.
The sales receipt is the customer’s warranty. Kling’s does not keep individual sales history.
All systems and or parts left at Kling’s for more than 30 days will become the property of Kling’s Computers.

Consequential Damages and Limitations
Kling’s shall not be liable for any failure to perform or delay in performing any of its obligations when such failure or delay is due to circumstances beyond its reasonable control, including, without limitation, any act of God, war, strike, riot, fire, flood, earthquake, lock-out, late or non-delivery by suppliers, shortage or unavailability of materials, components or transportation facilities, or any act, refusal to act, regulation, order, or any governmental authority.
Under no circumstances shall Kling’s be liable for any special, indirect, incidental, or consequential damages of any kind or nature whatsoever, including, without limitation; lost goodwill, lost resale profits, loss of data or software, work stoppage or impairment of other goods, and whether arising out of breach of any express or implied warranty, breach of contract, tort (including negligence), strict product liability or otherwise, even if advised of the possibility of such damage or if such damage could have been reasonably foreseen, except or lye in case of personal injury and where to the extent applicable law requires such liability.
Kling’s reserves the right to refuse business to any party.
The rights and obligations of the parties under this agreement shall be governed by the laws of the state of Indiana, in which Kling’s is located.

Copyright © 2002 Horton Computers, LLC dba Klings Computers All Rights Reserved